Kenneth Monkell

I just wanted to take a minute to say how pleased I am with Townline Equipment. From purchasing my new Kubota M7060, to having a minor problem taken care of, I could not be happier with the level of professionalism, courtesy, and being treated extremely well. Steve Keel is the best. I had a small hydraulic leak while haying, and he took it in immediately and repaired the issue quickly so we could continue baling. Beyond stellar service. The mechanic came out immediately and found the leak, and show me it would be a simple repair. I appreciate the honesty, courtesy, and professionalism exhibited by all, even the girls in the front, Chivon and Stephanie. I will only go there, and refer all my friend also. Thank you so much Steve! Ken and Willy Monkell, Will's Farm

Kenneth Monkell

Jim Pneuman

In our world today it is so very easy for people to complain and cry about a buying experience.  I wanted to let you know that my latest TOY purchase from Townline was fantastic and enjoyable from my initial visit to my pick up yesterday.

I apologize for not getting everyone’s name—but absolutely every contact/team was pleasant and helpful.

My grandson and myself looked over the SVL-75-3 and thought it would be a great addition to our Kubota herd.

(U35, B3030, L4060) 

Joel in Sharon Springs, Jim in NH and everyone in your organization was easy and pleasant to talk and deal with.  You should be proud that you have built/support such an excellent team.

I will continue to be a customer and look forward to the next toy purchase.  In the past I have been a customer with Gary and Jason Morse from Essex Equipment and Dave Handy from Sharon Springs Garage.

Thanks again for such great service and providing me with an enjoyable experience.

Jim Pneuman

Jim Pneuman

Frank Doyle

Good morning Stephen,
Just wanted to take the time and let you know very pleased with my new Kubota. Pulled it in the garage last night. And measured the mowing deck height adjustment. Every thing was spot on! If I know anyone looking for a Kubota I will be sending them your way. Thanks again.
-Frank Doyle

Frank Doyle

Russell R

I purchased a Kubota SVL75-3 from Townline Equipment in Plainfield NH recently and just had the complimentary 50 hour service completed by one of Townline’s technicians at my location. This was my first major purchase from Townline, and I am very happy that I chose to buy from them. I found Spencer (sales) to be knowledgeable and fair to deal with and when it comes to service the responsiveness and work quality has been great. I have had a few questions along the way and the service team was always quick to respond and very helpful (Adam and John in particular). As a result of these experiences, I strongly recommend Townline Equipment. And the Kubota SVL75-3 is a tremendous CTL.

Russell R

Tim Alund

I bought a new KX040-4 from Mike Manko in May 2022. Since then, my experiences with Mike, the Service Dept. and the Parts Dept. were enough to motivate me to buy another machine in August 2024 from Mike without looking around anywhere else. Mike and the Troy Staff are outstanding and should be recognized as exceptional in this industry.

Tim Alund

Dennis Ritson

Always been a great experience for all my tractor needs.

Dennis Ritson

Leon Johnson

Everyone was nice and friendly and ready to help when you walked in the door. I was able to find the part I was looking for and get information about replacing my 20 year old L3010 with a new Kubota tractor.
Thanks

Leon Johnson

Richard Suker

Dave and his staff are very knowledgeable about their equipment and the various uses they fulfill. His staff is more interested in what the customer’s needs are than simply making a sale. Once they understand your needs they bring you to the proper equipment and back up their equipment with great service.

Richard Suker

Jarred Grignon

I spent quite a while hunting around for my first tractor. Mike from Townline was by far the easiest to deal with of every place I contacted. He was always ready and was quick to answer any silly question I had, and made the whole process super easy. Townline makes sure that once you get your tractor, you have everything you need to get things done.

Once the tractor arrived, Jeremy was great at setting everything up for me and also answering questions. He walked me around the tractor and showed me how everything worked, how to detach/attach implements, and general usage.

If you want a super smooth low pressure tractor buying experience, check out Townline!

Jarred Grignon

Cindy Anderson

Excellent customer service. I am new to the area and the genuine friendliness and commitment to their customers makes a great impression. I highly recommend Townline Equipment of Sharon Springs, NY.

Cindy Anderson

John Robitzek

Nothing but good things to say about these folks. Service is done fast and efficiently. Very reliable. Since I posted this review almost a year ago, I just recently needed their services again. As before they did great work at a reasonable price. Thanks and 5 stars. JR

John Robitzek

Steve Borst

Towline took care of a warranty and damage claim via Kubota insurance. They had great communication and provided very good customer service.

Steve Borst

Michael Wales

Bought a BX23s here. I feel the following context is relevant…..I called four separate dealerships about this Kubota I wanted and only got one call back after several hours. Rich at Greenville saw answered right away and answered every question I had at that time…enough for me to pay a deposit on a tractor sight unseen. The building is clean and well organized. Staff is professional and courteous. AJ was approachable and informative throughout the purchase process. At no time did I feel unsure of what I was signing up for. I have been warmly invited back with any question or concern I may have. The quality of service delivered here is matched only by my gratitude. Thank you guys!!!

Michael Wales

Marc Stewart

Super knowledgeable and honest. They have the parts I need at reasonable prices and have always given excellent advice. They’ve got my loyalty!

Marc Stewart

Dolly L

Great service! I bought blades for my tractor from them during the pandemic and they were almost apologetic about the price but they weren't *that* expensive and were hard blades to find. I got the last 2 in stock so I was chuffed anyway.
Today I called to see if they would fix the belt on the tractor but Rich managed to help me over the phone without costing me anything.
Highly recommend!

Dolly L

Nick Cavallaro

The team here is friendly and very knowledgeable!

Nick Cavallaro

Joe Calzone

Excellent Customer Service!

Joe Calzone

Penny Sorbello

Staff was extremely friendly and helpful. They have a great selection of tractors and excavators.

Penny Sorbello

Mike Cassidy

After driving around trying to find blades for my mower, Townline Equipment came in for the kill! I went down the road to a competitors store who couldn’t help me, and they also refused to service my Husqvarna mower because I bought it from another dealer 10 years ago, whom isn’t around anymore (they also said a year ago they would service our mower because we have purchased other equipment from them, but they did not stand by that).

I stopped into townline, and they had exactly what I was looking for. The ladies at the counter were very friendly, helpful, and knowledgeable. I would highly recommended and will definitely be coming there more often! Plus side is, they said they would service my mower no matter where it came from originally.

Mike Cassidy

Tom Winslow

They helped me with a part I could not find anywhere else. They gave me a very fair price and excellent customer service. I would highly recommend the parts department. I'm sure the sales side would be great to deal with also. TY. Townline Equipment.

Tom Winslow

Andy Michne

I needed a Kubota BX at the start of the "busy time" in tractor sales and these guys came through for me. Had my new machine PDQ and a smooth transaction all around. Thanks!

Andy Michne

Kate Ward

The gal who assisted us (I think her name was Shelbe) was great! Knowledgeable, welcoming, friendly. We bought from Townline because of her. The others in the store were friendly also. They all made eye contact, said hello....seems like that should always be the case? Well not at the nearby John Deere. Townline employees all seemed happy and down to earth!

Kate Ward

John Moriarty

Very happy with my Kubota RTV 500 and the service and support by this Dealer and Manager TJ!

John Moriarty

P

I am certainly going to do all my business with this place, they went way above and beyond to help me out. within 30 seconds of entering they offered their assistance for whatever I needed, to make a long story short I ended up purchasing a $26,000.00 utility tractor, I asked them if they could deliver it the same day, although it was not a scheduled delivery they had it to me later that afternoon. Top notch business hands down!
It was exactly 180 degree difference at the other tractor sales in Rutland Vermont.

P

Ryan Bowles

TJ and the guys at Townline went out of their way to help me get what I wanted. The whole process was explained along the way and there were no surprises at the end. Good, honest companies like these are hard to find. Highly recommend!

Ryan Bowles

Kevin Smith

Great experience from the sales department to the service department. I had a quick question and Walter answered it easily and professionally, this is a great group of people.

Kevin Smith

Scott F

Had a quick chat with Spencer now I'm taking delivery of a new tractor this Monday it was the simplest transaction I think I've ever had and with the knowledge and experience of their team I felt confident they knew what I was going to need

Great store great people
Parts guys can get a little confused being there are so many models

But service is full of experts that can explain things you would have never thought about and the sale crew careful with them guys and gals there so nice they will have you in a bath robe and hot coco with your feet up taking photos of your new fleet of sexy tractor and you won't even remember signing.. ?

Scott F

Harry Clymer

The service department is very helpful. I was having an intermittent issue with a check engine light on a Kubota L3301. I spoke to several people over the course of a few days. They narrowed down the problem to a probable faulty sensor, shipped me the necessary part and talked me through the repair process. Not many places will do this. They saved me a lot of time and money.

Harry Clymer

Walter Ferreira

Nice place

Walter Ferreira

Nicholas Pascaretti

Recently purchased a Kubota skid steer from Townline and the experience was beyond expectations. Spencer, from Townline contacted me and sent me a quote within hours. After signing the PO, Spencer informed me the machine would be ready for pick up the next Monday. Everything was ready when I got there and I was back on the road in 45 minutes. In this day and age of sub par customer service, Townline is a reminder of what customer service should be. Well done and thank you.
p.s. Also received a thank from the owners for my purchase, which is greatly appreciated

Nicholas Pascaretti

Bruce Cheeney

They were able to get the items I was looking for. It took awhile for them to arrive. The parts department knows there products. The staff is friendly and very helpful.

Bruce Cheeney

Erik S.

I very rarely post reviews online, positive or negative. Over the last year or so however, I've received such amazing service from Townline Equipment that I really feel like I have to let people know about it. Good service is so rare these days. It's also rare to find a company truly wants to earn (and keep) my business. From the first interaction with Drew, one of the owners (or partners), my experience has been fantastic. I had first shopped a competitor (the big Kubota dealer in NH) and they left me feeling like I was just a commodity. I really didn't want to do business with them if I could help it. When I called TownLine, hopes not high, I was blown away by the difference in the way I was treated. What a breath of fresh air! In addition to my tractor, (Kubota 6060) which I love, I've purchased a few accessories at this point. They make everything easy, they are on site whenever I need them, and I can't imagine ever shopping anywhere else for my farm equipment. Drew, staff, everyone there... Thank you! Erik S. Washington, NH

Erik S.

Richard B.

Thank you so much for your support. This was an amazing experience compared to my experience with other dealers.  I can't believe we had a solution within an hour to get me back up and running. Incredible service and support. Oh and your phone system worked great too. I found the Vermont number online and they were able to send me to the NH store. Best service ever. Richard B.

Richard B.

Daniel B.

Drew- I wanted to write you to thank your guys for the great service they performed on my equipment these past months. Tom in service and Richard in parts went above and beyond in getting my old Case forklift back together. Tom has always been great in allowing me to send my equipment to you and fix it at his will. He is always looking out for the customers best interest. You have a great team. Please pass along my gratitude to all that worked on my machines. It does not go unnoticed. My sincere thanks - Daniel

Daniel B.

Seth W.

Good morning Eric, I wanted to thank you and all the folks at Townline who helped me purchase my first tractor! The whole process was smooth and easy. I am used to negotiating price, and normally do pretty well at getting deals. I was impressed that the price was the price, no negotiating. Although I couldn't get any deals or lower prices, I left 100% satisfied. The customer service you gave was great. All my questions were answered, a mechanic spent close to 40 minutes with me showing me everything, I left with a great feeling. Thanks so much Eric. Please extend my thanks to all who helped me! I look forward to future business and upgrading to my Kubota B3030 one day!

Seth W.

Gary L.

Hi Drew, Thank you so much for the loan of the Kubota L4240 grand cab tractor while we were waiting for a new cab to arrive to replace my damaged cab from my roll over accident. It goes above and beyond what most people would expect. And thanks to John and Tom and Colin in service and to Mike for dropping the loaner off yesterday. I can use the loaner to finish some last minute chores before winter sets in. I'm really happy that I chose to do business with you and your team when I upgraded my Kubota L3940. Thanks again, Gary

Gary L.

Kim K.

Good morning, I just want to thank you for your help. I really appreciate the fact that you took us on last minute and were able to meet our needs. I can't begin to tell you what a relief it is knowing that I can depend on you guys to service our tractor. Thanks again, Kim

Kim K.

Clyde and Bruce J.

Just a note to say how courteous and efficient your serviceman was while working on our tractor. He made sure everything that needed to be done was. Clyde and Bruce

Clyde and Bruce J.

Ken P.

Regarding the work Justin performed today, fitting the ice chains and incidental servicing, I just wanted to say I think he does a fantastic job both from a technical as well as customer service perspective. He has such a great attitude and work ethic I don't think one could ask for more. In my mind, he's a huge credit/asset to Townline! Not that the others aren't as well. Richard is always extremely knowledgeable and helpful. And the service guys are great as well. You have quite the team in Plainfield, but I expect you know that already! Thanks for everything and please pass my thanks along to everyone involved. Ken P.

Ken P.

Carl Coleman

Eric, I received the machine in good order. Everything was as you described it to me and I don't think you misrepresented the machine in any way. I appreciate how you treated me and the trucker appreciated how clean the machine was. In his words, you are a first class organization. Just thought you would like to know. Thanks again. CC

Carl Coleman

Steve Taylor

I'd like to convey my sincere gratitude to the parts and service departments at the NH site. My local dealer did not have the parts in stock to repair a piece of equipment they had rented to me so parts were ordered and I had to wait 6 days. I was in the middle of a contracted job and this was not looking good. I contacted the people at Townline and found them more than willing to help me out. They had the part in stock and even did some pre-assembly for me that they felt I might find difficult. They also gave me some recommendations on equipment operation that were most helpful. All of the folks I met were helpful beyond anything I expected. I had never done business with Townline prior to this visit due to the distance (1.5 hrs) from home but plan to do so now. I am quite impressed. Thank you. P.S. They even informed me that the speed limits around town were strictly enforced. This was evident as I arrived and noted all the people pulled over. As I stated, your people go above and beyond what is expected.

Steve Taylor

Laura Hauser

Hello. I spoke with Jacob yesterday just before closing. I tried to explain my problem with a leak from the metal part of the hydronic hose that controls the boom for a KX71-3. Although I had a difficult time explaining the part I needed he worked very hard to help find the part and price for me. Because I live a great distance, He also suggested that I take pictures and send them to make sure we were speaking of the same part. After taking off the piece to take a picture to send and then going to reinstall it to show where it connects I found a broken o rings. I truly appreciate the hard work that Jacob did pleasantly to help although u were closing in a couple of minutes. I will be happy to use and suggest this business.

Laura Hauser

Edward Leonard

Hi Eric. ED Leonard here. I had an issue with two hydraulic hoses not wanting to connect. I called the service department and I believe I talked to a Mike if I remember correctly. He directed me to a mechanic who suggested I try a procedure to relieve the pressure in the two hoses. It worked perfectly. I know why my friend in Lyndonville suggested doing business with you guys. Tell the mechanic that Mike hooked me up with on the phone thanks. I look forward to sending business your way given any chance in doing so. Thanks again Ed.

Edward Leonard

Brian Packard

Good afternoon. I wanted to send you a quick follow-up email regarding today's service call. As this was my first interaction with the Townline Service Department, I was not sure exactly what to expect. Just as with my interactions with Drew, I am more than thrilled with the customer service I received. Justin was prompt and excellent to work with. He walked me through the maintenance items he was performing, had great input on numerous aspects, and overall enjoyable to interact with. I really appreciate everyone's time ensuring that I am knowledgeable on my new purchase. Great job!

Brian Packard

Mark M. Hynes

Mark M. Hynes

Andrew Fraser

Andrew Fraser

Glenna Barton Longley

Glenna Barton Longley

Mark Roberts

Mark Roberts

Tim Martel

Tim Martel

Rusty Sage

Rusty Sage

Steve Locke

The Folks at Town Line Equipment will never let you down from sales to service they are the best .

Steve Locke

Thomas Thornton

Bought my first Kubota in 1995 and another in 2009 and have the urge to purchase another Kubota from Townline. Their service friendly ways makes it easier...OUTSTANDING!!!!

Thomas Thornton

Luke Stafford

Truly great place. Best Kubota dealer in NH by far.

Luke Stafford

Gary Greene Jr.

An amazing dealer, easy to work with, and I will definitely be buying more Kubota products from Townline Equipment.

Gary Greene Jr.

Lars O Gobhann Mestron

I spoke to MB and Townline. MB would barely acknowledge my presence in the showroom, and never saw a salesman on the lot. On the second unannounced visit to Townline to discuss my needs, I was hailed from across the showroom floor by my first name and the dog greeted me as well. The owner and sales team were great, listened to what I thought my needs were and made appropriate suggestions. I just upgraded my electrical system this morning by adding an alternator which I would have thought would be on the tractor when I purchased it. Who would have thought any type of driving machinery wouldn't have an alternator? Anyway Justin came out, installed the alternator quickly and answered all of my questions and pointing out things I would not have necessarily known reading the manuals. Can't say enough about how terrific the Townline customer service is!

Lars O Gobhann Mestron

Peter Mans

The staff and owners Drew and Matt are fantastic to deal with. Combine that with the awesome Kubota equipment and I won't go anywhere else.

Peter Mans

Jeremy Hodge

Friendly professional staff, expert job on repairs and upgrades!

Jeremy Hodge

Harold Lunnie

I had my first experience with the 5 years ago with buying a new excavator traded it this year for a new one. Just traded skid steers with Drew for a new Kubota. Great machine and great people.

Harold Lunnie

Randi Johansen

Great

Randi Johansen

Dick and Janet Hoyt

We want to thank Townline for great equipment and great service! We want to make special mention - Justin Rogers was great! Intelligent - courteous -and very thorough. You could not have a better representative. Thank you, Dick and Janet Hoyt

Dick and Janet Hoyt